F.A.Q
You can find out the status of your order by logging into your customer account with your personal e-mail address and password sent to you in your order confirmation e-mail.
You can easily make changes to your order by logging into your customer account with your personal e-mail address and password sent to you in your order confirmation e-mail.
The Super Star Gift includes the OSR Gift Pack, which includes digital documents and many more personalized accessories. Packaged in a luxury gift box, shipped worldwide with free tracking. When you order the OSR Gift Wrap a physical gift wrap will be sent via post to the address you selected. Online Star Gift is a completely digital gift. You can download the contents in PDF format from your online customer account.
BONUS: Want to upgrade your Online Star Gift or OSR Gift Package to a Super Star Gift? You can use our upgrade function by logging into your customer account with your personal e-mail address and password sent to you in your order confirmation e-mail.
Yes. After making a single purchase, you can use our ‘add another gift package’ function by logging into your customer account with your personal email address and password sent to you in your order confirmation email.
No, because no one can actually buy a star. Even the stars named by the scientific community do not actually belong to anyone. Naming stars in our public register is the only service the Online Star Register offers. The astronomical coordinates of the stars in our galaxy depend symbolically on the Star Name and Star Date you choose. Thus, you will become the owner of the record in the Online Star Register, which is a unique record in our database. The star can then be visualized in many ways, including (but not limited to) the One Million Stars App, OSR Star Finder, and your customized Star Page.
You can find the password on the OSS Code Description Page. You can find this PDF page in your customer account by logging in with your personal email address and password sent to you in your order confirmation email. You can also find this page in the OSS Gift Pack.
Yes, please feel free to choose any date in the past or future. The default selection is today. Popular choices are dates related to an event or event, such as the day you first met, birthday, wedding day, birth or death.
There are many ways to do this! Whichever method you choose, you must use your OSR Code highlighted on the OSR Code Description Sheet in the gift package. Using this code, you can search for the star that bears your name on our breathtaking One Million Stars browser app. Fly to your star and experience it in 3D!
You can also download the free OSR Star Finder mobile app which you can use to locate your star in the night sky at any time of the day. On your Personalized Star Sheet the stars are visualized with the Aladin Sky Atlas. Finally, you can also locate your star using the OSR Star Map in the OSR Gift Pack .
You may want to order the OSS Gift Card . This allows the recipient to register for Online Star Save for free using the code on the card. They can then choose their own star name and star date. They will still receive the OSS Gift Pack!